Re: JR-Cigars and suck it
And after ALL that, maybe I misunderstand your argument. I still believe JR doesn't need to steal business. You can
break it down into basic online business models and commissions and all that but in the end, you can't hurt a giant
by throwing a rock at it. How many tanks have the palestinians brought down in 50 years with rocks? JR MIGHT
be bigger if they acted like they needed more business, but honestly, you have to see things from their perspective.
50% of people that complain about stuff to their customer service reps are likely to be chronic complainers that are
likely to be NO KIND OF CUSTOMER TO HAVE in the long run. Good riddance. JR has no need to price match. They
have a hard-won level of inevitablility no matter what their prices. People KNOW JR. They LIKE JR. They USE JR.
JR can make money without price matching. They are a boulder rolling downhill powered by nothing more than
momentum. If you try to stop it, you lose an arm.
And sure, they suck.
|