Quote:
Originally Posted by kickerb
Most have ordered from TP. They shafted me on the third box as well. I told them to cancel my other box. I was pretty mad they did not notify me ahead of time that they would not fullfill my entire order. And they shipped in bags. The monster boxes are all banged up to hell.
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Same deal from the same vendor and I too was a little annoyed that I was not given prior notice especially since they up sold me to the third by throwing in the free shipping. Had I known earlier that they wouldn't be able to fulfill the whole order I could have bought a third box from another vendor prior to everyone selling out. Granted in a week or two the flood gates will have opened and there will be plenty but it still would have been nice. I also kind of knew something was up when I checked my cc balance and only saw that I was only charged for two so I wasn't totally surprised. At least they threw in a letter telling the customer what was up and stuck to the free shipping otherwise I would have been a little more bothered. Not to mention in their e-mail they said they would throw in the free stick for every box purchased so I figured a three box order would consist of three DDs which sweetened the pot over most vendors plus when I was still living in NY they were one of the shops I frequented often so I am more than happy to give them the business. When there was only one DD in there I did kind of feel like they pulled one over on me but hey at the end of the day it was a free stick and more than I would have received had I ordered from any other vendor but again it was just the principle. I'm guessing they got an overwhelming response to their e-mail that they probably didn't expect and tightened up on the freebie due to it.
The bag thing is kind of annoying as my DDs came the same way and the box was beat to hell and my Mini boxes took some slight damage too but not too bad. A buddy of mine ordered the Minis from Smoke Inn and his were also in a bag. I figured TP was doing it from lack of experience and hoped by the time the Minis shipped they may have switched to boxes with packing but than I was really shocked when my buddy sent me a pic of his box from SI that was shipped the same way. His were delayed due to 3/4 of the label being ripped off by a belt or something at UPS but fortunately the box didn't have much damage. I am hoping that this is not going to be a new trend for online retailers as it really is a sh*tty way to send a box of cigars. Albeit it's probably cheaper for them but still a crappy way to send product. Especially on something that is considered limited as a lot of us tend to keep the boxes on these type of runs for decoration for our offices, man caves etc.