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Old 06-10-2012, 07:34 PM   #16
forgop
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Default Re: Anyone have an insurance protection plan for their iPhone?

Quote:
Originally Posted by Sauer Grapes View Post
Actually... Apple replaces the back glass for $29. I know it's hard to believe, but take it into the genius bar and they'll do it right then and there (the back glass is an easy replacement). Don't break the front glass though as it's a lot more expensive.

Also, if your phone is having an "unrelated issue" and it's not an issue that could be caused by the drop, you can always try to get them to do a warranty exchange. This might be a long shot, but it worked for me.

(My issue was that it'd lose all the bars and they wouldn't come back until I turned the phone off. It didn't happy consistently, but maybe once a week. I also can't say it wasn't just the crappy AT&T service here in Chicago, but the replacement hasn't done it. Anyway, the issue isn't one they can confirm when you bring it in, so it'll be up to the genius that helps you.)
The last time it happened, it was also the same thing-it had been dropped and had a shattered back glass and then also had a mic issue where you couldn't hear her talking. They told me they won't cover anything when it has obviously been mishandled, dropped, you name it. I can't say that I blame them either. What they did do was say they did offer a one-time exchange for $150, so I went with that.

The heck of it is, I will be selling the used iPhone 4 in it's current condition and pay a large portion of the replacement cost to get her a 4S. I'll probably go ahead and upgrade to a 4S myself and sell off the older phone for virtually the same price. Might as well since it extends us another 2 years and we might as well be on the same schedule.

It doesn't hurt that my new job gives me a 23% discount on my AT&T plan, which is better than the guy working at the AT&T store said he gets.
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