Quote:
Originally Posted by csb146
I just received an order from CigarBid, and found nearly all the cigars to be completely dry with cracks and splits in the wrappers. I've ordered from them before with good results, and understand the cigars usually need some time in the humidor when they arrive, but I don't think there's any hope for these. Was wondering if anyone else has experienced a similar problem with them lately, or do you think this was a one-time glitch. I don't want to waste any more money on their site if this seems to be a trend.
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Had this happen to me once before with a 5-er. Called them, explained the issue, they sent me a new set priority mail plus a couple extras for my trouble. Fantastic customer service imho.