Quote:
Originally Posted by T.G
It really depends on the level of knowledge possessed by the staff. In a lot of instances, they simply don't know or have been instructed incorrectly by someone who doesn't know. Remember, at a number of B&M's, the staff are not as fanatical about their cigars as the members you find here.
I have seen B&M's take responsibility for moldy cigars that they weren't aware of.
I have also seen people who own extensive collections and have been smoking for years be rather proud of what they think is plume but is actually mold.
It's all about just knowing which is which.
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Yes, level of knowledge definitely plays a big part. It's also about being open to learning the difference between mold and plume. I stopped going to a local B&M because my buddies and I couldn't disabuse the owner of the notion that what he thought was plume was actually mold. He kept the walk-in at 75% and a good portion of his cigars were moldy. He didn't seem like a cigar enthusiast, so I imagine that played a big role too.