I don't know what kind of lawyer would handle this sort of thing. No clue.
Plus I'm hoping one of the brothers here works in this line of law. That'd make us feel a LOT better.
Plus, we're not about having anyone's ass or their job or their money. We just want the problem fixed, and want to be compensated for the hours of work Lisa has in fixing this. We don't care what the compensation is. A phone call from someone saying sorry would do, but we can't even get that.