schollianmj

my thought is that if I owned a shop, and 99% of the clientele of a certain demographic buy X item, Im going to recommend X to that demographic. its not a slam to the few people in that group that want Y product, its simply called good business. now if you come in and let me know that you want Y product instead of X, then I hopefully would remember this the next time you come in.

now if the shop owner is just rude about it, then I have no reason to put up with that. I went into a shop in Las Cruces New Mexico and the owner was just rude to me. Everytime I asked about a certain stick he would act like I was an inconviance and not want to stop watching his little TV long enough to help me. He finally drove me out when he said that a young guy like me would be better buying some of the flavored cigars from 7-11. Needless to say i never came back there.

Found a different shop and every time I went in there and asked about a stick this guy would tell me a bit about it, he remembered sticks that I had already bought and would tell me how the one in question differed or compared to them, and would make recommendations. Some sticks that I asked about he would just tell me straight up that i probably wouldn't like them. To me, this makes for a great customer experience, and of course ended up me spending WAY to much money in there.... But i spent it happily.