[taltos]

Kind of a cheap shot that opens you up to certain liability unless you can document the problems. For the record, my wife and I have owned several Dells and HP's and they have performed up to the standards that were claimed. You need to discuss this with your dealer and document the problems since libel suits really suck and the customer normally loses. For the record, I am a retired psychologist and have no financial interest in Dell but accusations have to be carefully considered before being made. Try mediation with the vendor first. The reason that I say this is that I have seen very decent folks get screwed when bad accustions have been made against vendors. Good luck getting your machine working again as it should.