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CigarNut · 12-08-2011, 01:44 PM

Generalizations are easy when you are in the midst of frustration but generalizations are not a good thing...

I have a Dell computer at home and at work. I have had to call tech support a few times (for my personal system at home) and while I had to go through the usual wait and hoop-jumping, they are no worse than:

- HP
- Apple (try calling about a issue after a software update or new product release)
- Microsoft
- Google

This is the customer service we have in an outsourced world.

BTW, I actually like my Dell system. Nice laptop at home and a great desktop at work.

12-08-2011, 01:44 PM	#11
CigarNut Fck Cancer! Join Date: Jan 2009 First Name: Michael Location: Clermont, Florida Posts: 18,042 Trading: (111*)	Re: Don't buy a Dell Generalizations are easy when you are in the midst of frustration but generalizations are not a good thing... I have a Dell computer at home and at work. I have had to call tech support a few times (for my personal system at home) and while I had to go through the usual wait and hoop-jumping, they are no worse than: - HP - Apple (try calling about a issue after a software update or new product release) - Microsoft - Google This is the customer service we have in an outsourced world. BTW, I actually like my Dell system. Nice laptop at home and a great desktop at work. __________________ Need Beads? Need Five Finger Bags? 2 of 3 Requirements for use of the CA Rolodex: 100 posts/ 60 day membership/ participation in trade (trader rating). New members can be added at any time.