Quote:
Originally Posted by forgop
Unless you appreciate 3 hours worth of being put on hold, transferred, and dropped calls to make a purchase. By "making a purchase", I mean using gift cards bought ($50 card received for $300 purchased, so if I was gonna spend $600+, why not get $100 back towards something else, right?).
It went downhill from there and since the gift cards were purchased, I was already pot committed. Otherwise, I wouldn't be stuck with the computer I bought last night.
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Sorry to hear about this Duane, me and the mrs. are looking for a computer for xmas and I really want a Dell, I miss mine (it caught on fire.....long story) Hard to believe their CS has gone downhill, I have heard horror stories (like yours), but not from my own personal experience.
When I had my Dell I received EXCELLENT CS......maybe an ASUS is the way to go....sigh.