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Old 11-01-2011, 12:50 PM   #10
irratebass
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Join Date: Aug 2011
First Name: Mickey
Location: Mooresville, Indiana
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Default Re: small issue with online order...

Quote:
Originally Posted by schollianmj View Post
So I just recieved a responce from Andy at cigar.com... He apologised for the trouble and said next time i place an order to call them and they will toss in two of the UHC's for me to replace the one split one. I like that type of customer service. Really makes me feel good about doing business with them again. I know issues pop up from time to time, thats not a downer for me, its how they fix it that keeps me ordering from them.
And you have it in writing, very nice
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