[ktblunden]

As to the mold, did you let him know about it? The answer to that can be a pretty good indication of how much they care about their products. If he shrugs his shoulders or quickly breaks out the, "It's plume" line I would give them a wide berth in the future. If he has you show him the affected sticks and takes care to remove them from inventory, I would have a lot more trust for the shop.