I would have sent him a link here for the thread about the Wolfman or any other Cigar BB for that matter. Nobody wants them.
Sounds like they have all the right accounts but know nothing about the product or how to care for the product that they are selling. That's just sad and I would be just like you and leave probably to never return. It could have been some clueless employee so I honestly would probably go back one more time to see if anyone else was working and pick their brain a bit. If the results were the same I would definitely never return. Sometimes you just get clueless employees and every shop has them. Most just regurgitate information they hear people say whether it's right or wrong. I had an employee at a very reputable shop here when I questioned why the humidor was so hot and humid to the point where the parking garage adjacent to the store was cooler(mid summer nonetheless) reply with "Well to keep cigars fresh the humidity and temperature need to marry at 80."
Granted he had just finished spending some time pushing smokes I had no interest in without even asking me what I smoke regularly or if I liked mild, medium or full bodied smokes so he was already on my nerves so I responded with "So your not worried that Cigar Beetles can hatch at 75 degrees." He said they never had any issues with beetles but granted that was the first time I went there and witnessed the humidor so hot and humid. It was at that point he finally left me alone and tried pushing those Warlocks on the next guy who walked in as he probably got the hint I wasn't going to buy what he was told to push that week. I've been back a few times since and have not seen this guy so maybe they got rid of him due to lack of knowledge.