Quote:
Originally Posted by 76GTFan
I no longer do business with CI. Poor service and quality control is down. I am happy with Famous and cigarsatyourprice.
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Hmmm I myself have not dealt with CI directly but CBID is the auction site for CI and I have had nothing but good things to say about my purchases and their customer service.
I had ordered a sampler and they sent me 3 of the Ave Marias in the long 7.5" Lancero size instead of the robusto size stated in the description. Their reply was that they were out of stock on the robusto at that moment so upgraded me to a larger size to fullfill the order.
I'm not much of a fan of long smokes so they said they would send me the correct ones.... they sent me a free return label to send the other back and then send out the correct ones that were now in stock.
I think some places I'm sure are hit and miss but CI is very highly rated from what I see and CBID has gone on without hitch other than this one issue that was perfectly taken care of.