Cigars in the humidor most certainly make a difference.
How long before you say the beads were "putting out" 80% humidity?
FWIW - this hobby/obsession requires patience. Wanting results quickly will only frustrate you and cause you to tinker with things that should be left to stabilize on their own.
Finally, my impression to your first reply (and all of them for that matter) to the manufacturer had a tone that did nothing to make this a pleasant exchange. Yes, the manufacturer should be working to help the customer but they work harder for those that are cooperative.
