Cigar Asylum Cigar Forum - View Single Post - Warning!!! If your planning a trip anywhere...

cigarmonkel · 12-30-2008, 01:40 PM

they are lucky we weren't up there yet. i would have stolen my friends car to drive down there and only gods knows the things i would have done to that entire building... 2hrs on the phone with THE WORST customer service i've ever dealt with had really gotten under my skin by that point. I feel like they said they could book us at that hotel and they said they did, then when they realize they couldn't they booked us at a day's inn in... oklahoma??? then when they realized that we realized they f*cked up they told us they had booked us at another hotel when they knew they weren't allowed to due to the changed contract.

I don't think a big company like that would not update their contracts on their computer... i highly doubt they went months without updating their computers.

I feel like they kept giving us the run around.

12-30-2008, 01:40 PM	#6
cigarmonkel User Title goes here Join Date: Oct 2008 Location: a2/ypsi. in the mitten Posts: 1,594 Trading: (32)	Re: Warning!!! If your planning a trip anywhere... they are lucky we weren't up there yet. i would have stolen my friends car to drive down there and only gods knows the things i would have done to that entire building... 2hrs on the phone with THE WORST customer service i've ever dealt with had really gotten under my skin by that point. I feel like they said they could book us at that hotel and they said they did, then when they realize they couldn't they booked us at a day's inn in... oklahoma??? then when they realized that we realized they f*cked up they told us they had booked us at another hotel when they knew they weren't allowed to due to the changed contract. I don't think a big company like that would not update their contracts on their computer... i highly doubt they went months without updating their computers. I feel like they kept giving us the run around.