[Brutus2600]

My gf went to the Kwik Kar near my house to get her oil changed (even though I told her I would do it for her). They tried to sell her a new air filter, fuel filter, and transmission fluid changed saying the filters were all filthy and the transmission fluid looked terrible. She smartly told them she'd ask her bf about it and left.

She had to get a part fixed under warranty at the Honda dealership the next week. She asked them to check the transmission fluid and filters and they told her it all looked clean and they would be fine for quite awhile.

I honestly think most of these little box-chain oil/fluid change service centers run under the same idea, whether they actually do the work or not. Sell them as many services as you can, whether or not they need them. Hopefully the difference is they actually do it. I still see selling a service you don't need done and saying you do is just as bad as selling a service you need and not doing it.