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alfredo_buscatti · 09-03-2011, 06:50 AM

Two days ago I smoked 4 Oliva O's in a row that had such defects in the draw and the wrapper at the head that I rejected them, but by that time lighting four cigars in a row scorched my mouth.

I took it up with Cigar Place, where I'd purchased them, and by being cogent and insistent I netted a $18.40 refund. Over the past year I've bought ~50 boxes from them, and that's why customer service bent the rules to accommodate me.

Between the 10% sale, $1 shipping and the refund above, I reduced a box of the Ashton VSG churchills from $225.00 to $185.00, buying them in the same transaction.

Do I love this cigar! dark, rich, extra strong.

09-03-2011, 06:50 AM	#13
alfredo_buscatti Adjusting to the Life Join Date: Jan 2011 First Name: Mike Location: Piedmont, NC Posts: 277 Trading: (9)	Re: Illusione Ultra = Ultra bad! Two days ago I smoked 4 Oliva O's in a row that had such defects in the draw and the wrapper at the head that I rejected them, but by that time lighting four cigars in a row scorched my mouth. I took it up with Cigar Place, where I'd purchased them, and by being cogent and insistent I netted a $18.40 refund. Over the past year I've bought ~50 boxes from them, and that's why customer service bent the rules to accommodate me. Between the 10% sale, $1 shipping and the refund above, I reduced a box of the Ashton VSG churchills from $225.00 to $185.00, buying them in the same transaction. Do I love this cigar! dark, rich, extra strong.