Cigar Asylum Cigar Forum - View Single Post

12-19-2008, 04:52 PM

I've ordered a couple of times from Kioki back on CS and never had anything, but excellent service. I'm sorry to hear about your experience.
I would of PM'd him, letting him know that if the problem wasn't resolved in 7 days, you felt that other BOTL/SOTL deserved to be informed/warned of your experience. Sometimes a mild warning of public notification will get a retailer to jump a little quicker.

I don't blame you for being a bit upset, two months is more then enough time to get an order out. If there was an inventory issue, the retailer should be the one to inform you the customer of a delay or give other options (in a reasonable time frame).

12-19-2008, 04:52 PM	#14
Waynegro1 Guest Posts: n/a	Re: Just a warning to my fellow inmates... I've ordered a couple of times from Kioki back on CS and never had anything, but excellent service. I'm sorry to hear about your experience. I would of PM'd him, letting him know that if the problem wasn't resolved in 7 days, you felt that other BOTL/SOTL deserved to be informed/warned of your experience. Sometimes a mild warning of public notification will get a retailer to jump a little quicker. I don't blame you for being a bit upset, two months is more then enough time to get an order out. If there was an inventory issue, the retailer should be the one to inform you the customer of a delay or give other options (in a reasonable time frame).