[Eleven]

2 of the nicer hotels we stayed in while traveling with my kids hockey team had this same policy. And they just happened to be the 2 most expensive ones we stayed at (we generally get great rates with the entire hockey team staying).

Both times, I let loose the wife on the front desk and we got our wifi free. We even got a fridge comped along with the wifi at one of them.

The customer is always right, but they won't admit that unless you explain it to them.