Re: Great customer service by Famous
Glad to know things worked out well...
I know what cigar this was (but will let Jesse decide whether or not to tell you)... We were featuring the brand online in error and got a call from the supplier to remove it. Since we treat our suppliers with the same degree of fairness and respect that we treat our customers, we complied without hesitation. The price was also adjusted to a higher threshold but has been adjusted today to something attractive but not quite "the steal" that Jesse got it for.
Humberto
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