Well, I got a response from cbid. They said that they didn't have any record of me ever buying the humidor from them and... am I even sure I bought it from them?!
So... I sent them pictures of the receipt/packing invoice AND I forwarded them the confirmation e-mail for the order. We'll see what they say. At this point, I'd like them to make this right for me since I do feel kind of gipped. That being said, I'm already kind of salivating over the waxing moon humidors. I, personally, really enjoy opening up a humidor and smelling that wonderful cigar/cedar smell. It's kind of part of the enjoyment for me and I don't think I'm ready to go utilitarian with the coolerdor.
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It also looks like you need some more sticks.
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I agree... but that humidor is actually almost at capacity. The rest of my sticks were on the table getting inventoried. That's actually part of the draw of a new humidor. I measured out where I'd put it and I would go 19.5"X15.5"X12" and according to the waxing moon site it'd be an over 500 count humi
I really had my eye on that wormy chestnut and Walnut look...
I appreciate all the input about doing my own repairs but I'm really doubtful of that being a long term solution. I'm going to see what happens with Cbid first and then go from there. In the meantime, the humidor does function just fine as a removable top humi... but it still makes me sad every time I have to open it that way. I don't want to start out my cigar enjoyment with disappointment.
Randy