[Silound]

Personal experience with C-Bid has been that I get damaged packages from time to time. Most it was obviously mishandled in shipping, on rare occasion I find that for some inexplicable reason a stick or two was damaged for reasons that could not be attributed to the shipping company.

In my opinion, I find that a couple damaged smokes in an order isn't typically a big deal to me. 6 out of 190 wouldn't be enough for me to seek replacement unless they were an expensive or special stick I ordered (rare, something specific to taste, a single I bought, etc).