Quote:
Originally Posted by wayner123
No worries. I just wondered how they would replace it more than once. I have called 5 times to get a new k-cup holder and they keep giving me the run around. I finally got told that I need to destroy the unit I have (even though it was a gift) because the unit had already been traded in. Which makes me think that if someone got their unit replaced 2,3, etc times, they would have spare models laying around.
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They made me send back the K-Cup holder part, which is likely why they are giving you a hard time about replacing the part. See below...
Quote:
Originally Posted by waffle
Probably why you see a bunch of them on ebay being sold as "parts only".
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Exactly, most of them are missing the K-Cup holder part so chances are they were replaced. I kept the reservoir from both of ours but just chucked the rest. That little part they make you send back sell on ebay for like $30 bucks. I guess there would be a big market for getting a replacement and buying the K-cup holder so you could re-sell the "replaced" unit.