[Sauer Grapes]

I emailed him yesterday at the new email address, so we will see what happens when/if he responds. I'm not doubting that he was having issues, but if he wasn't receiving emails for over three months, don't you think he'd realize that sooner and post something on his website or fix it?

I do think that in most cases, we should stop calling these custom products. It's more of a manufacturing line since the vast majority of his orders are not custom but from set options he gives, and set sizes. Very few of the orders we are complaining about were truly "custom."