I have a feeling that if you hadn't made the 2nd order, they wouldn't have noticed the mistake. I think you shot yourself in the foot here.
They were in the process of shipping and you placed an order of 15 more boxes. As a business owner that would throw all sorts of red flags to me that something was wrong. Who just up and orders 25 boxes of the same cigar unless something was up?
My 2 Cents.
