The personal touch
 

Made an appointment for a recall fix at my local Kia dealer. They, of course, outsource all the appointment stuff. Got this as my email confirmation for the appointment. While I appreciate the effort . . .

$CustomerName,
Thank you for scheduling an appointment with $companyName. We look forward to servicing your $vehicle on $appointmentDate at $appointmentTime.

Appointment Details:

$CustomerName
$CustomerAddress
$CustomerPhone

Requested Services:

$appointmentJobs


Appointment: $appointmentDay, $appointmentDate at $appointmentTime
Advisor: $AdvisorName

If you have any questions, please contact us at $customerServiceNumber. [$AppointmentLink]Review or modify your appointment.

We look forward to serving you!

Sincerely,
$AdvisorName,
$AdvisorEmail
$companyName

Dealership Address:
$dealerAddress

© $YYYY All rights reserved.

Re: The personal touch
 

Hey they just had to make the template, they didn't have to QA it! Damn some people just want everything...

Re: The personal touch
 

If only they had someone in UX to help them out.

Re: The personal touch
 

Nah I don't see anything like "click here for directions" or embedded map. :D

Re: The personal touch
 

Look on the bright side. Being a Kia, it could have been in Korean.