Debit Card Fraud
 

I'm not sure how, but my wife's debit card number was stolen. $225 was charged on her card for an online poker site. Neither of us gamble or play poker online. She called the bank, they deactivated her card and are in the process of sending her a new card. Looks like I'm out $225 b/c we noticed the transaction 4 days later. If we noticed it w/in 48hrs of the time the transaction took place, we would have only been responsible for $50 of it, but being 2 days after that time, it looks like we're responsible for up to $500 of it.

Anyone been hit up with debit card fraud before? Is there a way to recover the $225 or are we just SOL at this point?

Re: Debit Card Fraud
 

That is bullchit, Andy. I don't check my on-line banking site every day....according to your bank, if I had 20K in my account, got hit by fraud on Monday and didn't notice it until Thursday, I am SOL?

I have worked with over a dozen banks on these cases, and never heard of such a policy in my life.

Re: Debit Card Fraud
 

Your bank should allow you to contest the charges and you should get it back.

A few years ago I was driving to North Carolina when I got a call asking if I had just bought gas in Montreal. It took a few days to straighten out but I got the funds back.

Re: Debit Card Fraud
 

Not sure about recovering the lost, but I would definately cancell that account and look for another CC company that offers better protection. One that will alert you when there are questionable charges. 48 hours is not long enough to caught a fraudalent charge unless you check it almost everyday.

Change CC companies!!

Re: Debit Card Fraud
 

FYI...the banks have the victim make a report with their local police department. They may put the amount stolen on "hold" against your balance, just until their investigation is through ( longest I have seen is a couple weeks)....then they do not hold you liable. One thing I would do if what you are saying holds true, is find another bank immediately.

Re: Debit Card Fraud
 

Is your debit card a Visa?

Re: Debit Card Fraud
 

The 48 hour deal is federal law as far as I know, not bank policy.
I'm having my wife file a police report today.
Was that with a Debit Card or Credit Card?
Yes.

Re: Debit Card Fraud
 

Apparently the banks can have a friendlier policy if they choose to, because I haven't seen that happen in the last 15 years, Andy.

Re: Debit Card Fraud
 

Debit Card

I am with everyone else, if your bank is willing to lose you over $225 I would move on.

Re: Debit Card Fraud
 

I haven't personally talked to anyone at the bank. My wife is the one who called. I may have to call and check on it myself. It was her card number that was used, but it's our account, not just hers.

Re: Debit Card Fraud
 

I bank at a Credit Union. Are there any different laws for credit unions vs. big banks?

Re: Debit Card Fraud
 

I am confused.
If a Visa debit card, Visa offers protection and you should not be responsible regardless of bank policy.

Re: Debit Card Fraud
 

I have been hit 4-5 times with my INGDirect card and never had to pay out a dime. Actually, they are the ones calling me about a fraud attempt. The cancel the card and I have fill out a form saying it was fraud. It's pain, but worth it.

Not only that, I get an email from ING on every transaction so I would know immediately if it was fraud that slips by them.

Re: Debit Card Fraud
 

So should I call Visa and report it with them?

Re: Debit Card Fraud
 

Your card is serviced by the bank but with Visa as your protection.
I would in fact reach out to see Visa policy for card issued as opposed to bank policy.

Re: Debit Card Fraud
 

Thanks, Carlos. I'll check it out after work today.

Re: Debit Card Fraud
 

Debit card fraud is different than Credit card fraud. Here is a better explanation of it: http://www.kevincoffee.com/money/atm...nformation.htm

Banks have their own set of requirements on debit cards and vary from bank to bank.

Re: Debit Card Fraud
 

I bank at a credit union and have had the visa check/debit card stolen. We didn't notice for 4-5 days and never had an issue. Didn't have to get in contact with visa. Our credit union stood behind us and took care of everything, to the tune of ~$800. No questions asked or hoops to jump through. I would be for sure looking for a new place to bank.

Re: Debit Card Fraud
 

Wow.
Interesting.

I have Bank of America for my Visa debit card and they credited me in full, instantly.

48 hours is ridiculous as most don't check accounts daily.
I have email notification of all transactions just in case.

Re: Debit Card Fraud
 

Where you "might" be able to have some room to move is, if you don't have online banking. Some people still only use their paper statements. You could make a case that if you were one of these people, that there is NO WAY you would know it within 48 hours. They can't argue with that.

That is one reason I have not signed up for electronic statements only. It's just another fail safe.