Delivery Pizza Complaints
 

OK, here's my two complaints with delivery pizza.

1) Why is it the last bite has the freakin' onion on it? I'd much rather eat that vial thing on the first bite so the rest of the pizza covers up the rancid flavor.

2) I'm gonna start tipping my pizza delivery guy next week for the pizza I had the week before. Delivered cold, no tip... for last week, delivered hot, you get your reward.

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Digornio!
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The wait, tell you 30-40 minutes, arrive an hour later!!!!

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The only gripe I have with pizza delivery is expectation of a tip when the pizza place charges a delivery charge.

Otherwise, they afford me the opportunity to be lazy at dinner time if I wish. And I appreciate that when the situation calls for it.
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I don't get my pizza delivered anymore..
I got a real good friend whom is a store manager @ a national chain, she hooks me up on the way home, all I got to do is give her a call. I can't complain about free pizza. I don't abuse the "privelage", I only get one once every 2 or 3 weeks.

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:tu :tu

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I just hate how they never can seem to find out where my house is no matter where I live. They call 18 times and $hit. Then they are late.....Pizza isn't hot anymore. I just go pick it up, delivery is very overrated.

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Ditto to what Christine said

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hm usually for me its the other way around. tell me its an hour wait, then 30-40 min later i get my pizza :tu

oh yeh and i agree with OP, i hate that unexpected onion on my pizza

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I used to deliver pizzas for papa johns when i was at purdue. Trust me-it's in your best interest to tip your driver. :r

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okay....I read this...I have several years in the pizza industry. Both corprate and private ownership. This workers are paid minimum wage and get dogged constantly. Most people who complain about slow service in my humbled thoughts have never worked a day in pizza. Do one 70-80 hour week and your view on food compeltly changes. I like working in pizza because the customers are awesome..just remeber no one is perfect...and if you think you are please join a pizza shop and do an 80 hour week.

I also cant stand general assumptions...not everyone who works in pizza is uneducated..really...im working on my masters...its a big shocker to folks who ask me...sorry if this seems like a rant..but behind every rant is truth. :)

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But aren't the complaints here "rants" as well, Jon? ;)

For the record...I have zero complaints from the two local places I get pizza from, everything is always great, :)

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[quote=pektel;1210143]The only gripe I have with pizza delivery is expectation of a tip when the pizza place charges a delivery charge.

sorry but hate to tell you the driver does not see any tip money from that. they charge that to make up for the labor (time) wise it takes to go from location A to location B. I have a lot of pizza managment experience. From big stores to privately owned.

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80 hour weeks? Jesus. Is that because they can't find people?

Back on topic, I always go get my pizza. I can have it delivered in an hour or pick it up in 15 minutes. I'll come pick it up. The only time I have it delivered is when I'm drunk.

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[quote=Cornrow_Wallis;1210234]80 hour weeks? Jesus. Is that because they can't find people?

pizza companies go through employees because its hard to find good workers. I started my new pizza gig a month ago..after my first week I was offered a full time job with a min of 60 hours a week. trust me good help is really hard to find.

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I always tip, regardless of delivery charges...guy's gotta make a living. :2

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:banger Ill bring one from Detroit to your door!

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I'll have cigars and beer waiting. ;)

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I'm on MY way.
:lv

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Hell yeah! thank you! im bringing one of everything..hope you like brick oven pizza. :)

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We'll share...just come to Chicago.

Oh yeah....hope you like Partagas. :)

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I worked in a pizza restaurant. It sucks being there next to that blast furnace of an oven. I worked for a local type place, and really don't like the pizza from the big chains. I try very hard to support the local guys, my kids will ask for Papa John's and I will get from Joey's, because it tastes way better. The kids get mad because I didn't order what they saw on the commercial.

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I go strictly local too, luckily I have a couple great places within a couple blocks.

Last Michigan pizza I had was from Red Devil Pizza on Grand River when I lived in Detroit. Looks like I have another Motown pizza coming! :wo

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I have eaten Red Devil! I was born in Detroit. They have some pretty good pizza there.

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Oh, Margherita!! :dr

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I think they are actually on Fenkell.....man, that brings back memories....

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I promise I wasn't generalizing, just complaining about this one shop.

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Worked as an Assit. Mgr in a pie shop when I was young and in college. Belive me it's no fun delivering pizzas all night long and getting the "keep the tip" line after they hand you a 10 dollar bill for a 9.99 pizza. Not to mention the wear and tear on your own car while also paying for your gas. I think that job came pretty close to costing me money just to work there.

On the other hand, I HATE the onion thing as well!!!!

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:tu

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Our best local shop is a 3 minute walk from my house so we call ahead and then either my wife or I walk there to pick it up. BTW my favorite topping is onion.

[quote=KidRock;1210233]So I am paying for his time? How would he not see any of that money if it covers labor?

Another thing. Why do you tip the pizza guy, but the guy who shows up to unload a pallet of ceramic tile/hardwood floor gets nothing? Why don't we tip fedex drivers? Why is it only the pizza guy? He only has to carry a maybe 2 pound box about 30 paces.

That being said, I do tip my pizza guy. Just have no idea as to why.
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[quote=pektel;1210401] Thanks that is appericated!

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I hate it when the mouse table falls over and the inside top of the box gets glued to the pie and takes the cheese off when you open it.

Don't do delivery much. Local pup has great pizza and wings but you have to pick it up. Well worth the effort. :D

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So in addition to his tip, I have to pay his wages too. Got it.

As far as the delivery of tile/hardwood, a lot of them are paid minimum wage as well. I am owner of a cabinet/window/flooring/plumbing retail store. These delivery drivers work much harder physically, and are responsible for careful handling of a lot of money's worth of material.
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Former pizza delivery guy for years here.

Only one tip I will give you.....................TIP.

We don't forget tippers.
In fact, we make it a point to remember very well those that are good tippers.

Your pizza will always arrive hot.
You will be first in line even if out of the way.

Those that don't tip?
Those that don't tip and on top of that are a..holes?

You don't want to know the stories of what their pizza endures while on route.

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[quote=pektel;1210401]Why?

See my prior post.

You don't eat what the guy unloading wood or tile at your house brings.
You don't eat what Fed Ex brings (generally and when you do, it is totally sealed).

You tip him if he came promptly and brought you a hot pizza, looking the way you expected it.
You tip him to make sure the next time you order and he remembers you, you are not the last guy on his route and get a cold pizza.
You tip him because generally, base pay is a minimum that sucks.
I use to get $30 for the night, working from 5 p.m. until past midnight to 1 a.m. at times.
I had to supply my own gas.
I had to risk my car and insurance.
I had to incur additional maintenance on my car.

My true livelihood depended on tips, which made the night worthwhile for me.
As such, I killed myself to reward those customers I knew would reward me.

Food for thought. Pun intended.:r

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[quote=pektel;1210401]You tip the restaurant personnel, whether it's in their own B&M or on the road because they're paid significantly lower wages. I don't know what drivers delivering building materials makes, but FedEx/UPS/USPS all do quite well from hourly pay/benefits and use a company truck.

The guy delivering you a 16" pizza is paying almost $4/gallon for gas and additional wear and tear in his own car and working for ~$5/hour.

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So true-I remember one house completely out of the way that ordered pizza at least once a week. Never tipped. Their pizza would get tossed in the back of the car out of the bag and get delivered an hour later.

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My only complaints about delivery pizza is that the only good pizza places around me don't deliver. :sh

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I noticed your in Atlanta? Where abouts? The traffic is super killer in Atlanta..could that be a reason why they dont deliver? Is it a local or big chain? I have been to a local pizza shop in Marietta..it was awesome cant remeber the name..maybe you can help me?

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My problem with the service industry (and believe me, I'm not pointing any fingers here) is that tips nowadays are expected, regardless of service (or lack thereof) given. Hey, you go out of your way to take care of me, I'm going to take care of you. On the other hand, you don't meet my needs, I'm going to remember that come time to settle the tab. It's a two-way street.:2

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I like pizza. I'm not complaining, cause they'll just spit in it. And if I don't tip, they'll spit in it more next time. The pizza guy gets five bucks even if the pizza is half eaten and two hours late. Period. IF it's more than one pizza, he gets more.

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To those debating with me, I'm not arguing whether drivers should be tipped. It seems that's the way you take my side of the argument. In my state, if you use your own vehicle for work, the business you work for has to pay for mileage (which is a set price based on fuel and wear/tear on the vehicle). I believe it's around 48 cents a mile in mn. But that's business overhead, not mine. Adjust your normal prices accordingly instead of nickel and diming.
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I ordered Domino's for the first time in years last week. Placed the order, then said paying by credit, and they asked me how much I wanted to put in for tip. Let him know that this kinda breaks the whole tip model but I'm pretty sure my business lesson was lost on the 'dude who answers the phone at Domino's'.

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I do not get the delivery fee either. It seems like it has started fairly recently, which I do not understand. I just don't get delivery anymore. It seems to me that the stores are using the $2.50 or $3 fee to offset the cheap pizzas that all the chains seem to be pushing. 5 years ago, a stuffed crust pepperoni from Pizza Butt would cost like $15. Now it is $9. They are not losing the profit, but making it up somewhere else.

Yes, some places charge a fuel surcharge. I understand that (to a point), but in those cases, the money goes to offset fuel costs. I would understand a delivery fee for pizza if the pizza place turns around and gives that money to the drivers for gas. But, they do not. It is hundreds (if not, thousands) of dollars a day in additional profit.

I quit eating most restaurant pizza anyway. That **** is terrible for you. I cook a mean Margherita pizza on the Big Green Egg anyway.


ps. On the very rare occasion that I do get delivery, I do tip well. Usually a fiver.

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[quote=pektel;1210401] It's customary to tip persons in the food service industry that carry your food to you. Granted, very few pizza guys are worthy of much of a tip, but they fall under the "waitress" umbrella.
Tile guys don't fall under that umbrella, minimum wage or not. There's absolutely no reason why you can't tip the tile guy, moving guy, or anyone that does a service for you. It's a very nice thing to do, it's just not expected, as it's not customary. That's the "why" of it.

While we were in Dominican, I read a book about the country. They tip for everything. It's expected. If you ask a guy for help, maybe directions, you tip him. It's a friendly thing, as if you were buying him a soda. It's a far different "feel" than what we do here. (That doesn't just go for tourists, it's something that's practiced by the people who live there. It really lets them know they are appreciated, in a loving way.)

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If you don't like onions...I'm pretty sure they'll leave them off if you ask.

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See, that's what I hate. People going out of their way to be a pricksicle. Since it's a forgone conclusion that it's ok for you to tamper with my food if I don't provide gratuity, or gratuity as you see fit, if I get service that I deem as crappy is it acceptable for me to take a crap on the hood of your car?