iPhone Sucks and Apple are Bastards
 

I have the original iPhone and in January of 2009, it died. I think it was due to surge, but I brought it to the Apple store and they told me either upgrade for $199 or get the original phone (and no new contract) for $199. I choose to stick with the original model as it is already expensive enough and I don’t want an additional $30 a month for 3G.

Fast forward to today. My phone won’t sync with iTunes. I get “Unknown Device” error message in Windows. I tried everything; reinstall iTunes, repair the Mobile Support.msi, Start/Stop Services… Nothing would work. I brought it to the Apple store and they determined it was a device failure. My only options are paying $199 for another original phone or $199 for 3GS with a new contract. He was sympathetic that I just bought this phone and now I have to do it again with 1.5 years. Basically admitted Apple were bastards and that's it.

What BS! I am done with this friggin’ phone and Apple can stuff it. Why people think Apple is so great, I don’t know why. Windows 7 Mobile here I come!

Re: iPhone Sucks and Apple are Bastards
 

If it was within a year of purchasing the most recent phone, they should've replaced it/worked on it/at least looked at it for free. If the device failed with no user damage within one year, it is a part of Apple's warranty to be covered. That said, Apple is almost all hype. They make their money off of replacement parts/replacements when things break. IE: you cannot remove the batteries of iphones/ipads by yourself. the charger plug for an iphone/ipod is $30 and a computer charger is $80. Sorry for your frustration brother.

Re: iPhone Sucks and Apple are Bastards
 

They count the warranty from the original purchase, not the replacement purchase. The replacment only has 90 days although I paid all the money for it.

Re: iPhone Sucks and Apple are Bastards
 

They pay more and then feel like that have to justify their purchase. If they admitted that they paid more for and equal or lesser product, they would be admitting they got conned.

Re: iPhone Sucks and Apple are Bastards
 

I see. I would've viewed the replacement as an upgrade in itself rather than a "replacement". Sucks you got lost in the fine print. I hate that :td

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I did not want to the 3G and new contract. Can't wait to use my girlfriend's Family Plan and get my cell phone bill under $100 again.

$1500+ a year in cell phone service seems excessive. Make any changes to your plan and AT&T takes away any roll over minutes. I am done with both AT&T and Apple.

Re: iPhone Sucks and Apple are Bastards
 

Sorry to hear about your misfortune with Apple. I have had my 3GS for almost a year now and can't imagine having to go through the things you are going through. Thankfully I have not had any problems with mine (knock on wood).

Good luck :tu

Re: iPhone Sucks and Apple are Bastards
 

I'll save the iphone for Europe pre-paid and go with something else. Would like a full size keyboard for texts.

Re: iPhone Sucks and Apple are Bastards
 

Moses I am sorry to hear about your issues with Apple. I once said I would never leave my $99 unlimited Sprint plan, but I did for the iPhone. No problems so far. Bills are about the same with my 18% discount.

Re: iPhone Sucks and Apple are Bastards
 

iPhone is not unique anymore. Everyone has touch screen phones with multiple app's. I want a $70 bill which I think if fair. I worked for companies that gave a 10% AT&T discount, but not the original iPhone. If I moved up for 3g, it's $30 more and there goes the discount...

Just sick of these thieves and iPad is a joke. It's 2010 and they come out with something that Windows 3.1.1. was doing in 1994...

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Can you not get insurance with AT&T? (Assuming that is who you are with since it's an Iphone) I know with Verizon I pay about $5 a month for insurance and if the phone gets broken or lost I can replace it with a simple deductible of $50. Hell of a lot cheaper than paying full pop especially when replacing Smart Phones. If I lose my Blackberry $50 will be a lot less painful than $300.
As far as the Iphone, I am a Mac user but refused to get the Iphone and be locked down to AT&T. Had them in the past and hated them plus I heard their service is crappy from all the Iphone users running data heavy apps. I think once Google releases the Nexus on all carriers the Iphone will have a tough competitor to contend with as it sounds like it's going to be a helluva phone.

Re: iPhone Sucks and Apple are Bastards
 

Moses, it works exactly that way for me, too. Just replace the AT&T with Verizon and the iphone with any number of crap Verizon phones I had, and we could be twins. :D

Re: iPhone Sucks and Apple are Bastards
 

I got the two year warrenty extension on mine and it's paid for itself. I'm on my 4th phone, one covered for malfunction and one accidently covered a cracked screen on warrenty. Moral is always get the extended warrenty

Re: iPhone Sucks and Apple are Bastards
 

Ditto... me and the wife have BB Storms... I immediately asked how much it'd be to replace one.. they said 600$ (this was when they first came out)..

Insurance is worth it. Haven't had to use it.. but it's nice peace of mind.

Re: iPhone Sucks and Apple are Bastards
 

Finally!!! Someone sees where I'm coming from. Just a suggestion Moses, try Android over Win Mobile. You might be very surprised at the results.

Let me know I can do some searching and see if I can find any deals on cells for ya.

Re: iPhone Sucks and Apple are Bastards
 

Not on the iPhone. It simply isn't an option.

I second Mugen's suggestion to check out an Android phone. I currently have a Windows Phone 6.5 (HTC Touch Pro 2) but will be switching to Android as soon as the HTC EVO 4G is released.

Um, Apple didn't create the smartphone concept, Palm did.
Posted via Mobile Device

Re: iPhone Sucks and Apple are Bastards
 

At least consider android or blackberry over WiMo.

Sorry about your bad experience w/ Apple, I've never had anything but positive experiences with their genius bar/customer service

Re: iPhone Sucks and Apple are Bastards
 

could you not get apple care on the replacement phone?

Re: iPhone Sucks and Apple are Bastards
 

I am anti-Apple...I think Steve Jobs has a God complex...the iPhone, don't get why I need it...so what if it has an app that makes it a whoopee-cushion, how is that useful...I do LOVE my BlackBerry, I cannot imagine going too anything else...look at one of those. I have had mine for slightly over two years, never once has an issue arised that is not something that the tech-retarded people like me cannot fix, even without the manual....

Re: iPhone Sucks and Apple are Bastards
 

Just A couple of things, Think of it as food for thought.
Sprint IS rolling out what they are calling "4G" but it's really just a supplement to 3G called WIMAX. While down the road it will be faster, the speeds will be nice and the coverage will be substantial, don't expect that when the Evo launches. While that phone is quite sexy in terms of phones, it's just a hybrid love-child of the HD2 for Tmo and the Google Nexus One/HTC Desire.

3G is and still will be the way to go for the next few years. If you do plan on getting locked into a carriers two year-we-own-your-soul contract, there is nothing to worry about other then a high bill every month unless you have one of the aforementioned discounts.

The iPhone, while a quite nice phone, does what every other TRUE smart phone does. It was magical when it first came out, now it's just a one trick pony that is striving to stay on top. Android, RIM's BlackBerry and the soon to be released Windows 7 Phone(s) are going to be taking away from Apple's market share.

Android so far has taken a pretty good chunk out, and is only going to get better once Google is able to hit em where it hurts, Flash and a robust media capable release. Right now the biggest draw back for Android and all the releases are two fold. There is too much diversity when it comes to versions of the OS; Currently 1.5, 1.6, 2.0, & 2.1. The second problem is that while it is excellent at multitasking, Gmail sync, etc, it is a terrible media device. No real sync solution or excellent media player. It has one, but nothing on the level that is comparable to Apple's iDevices.

Sorry if that was a bit long, but there is a lot of information out there.

My Recomendation?
Nexus One for T-Mobile or AT&T @ www.google.com/phone
Wait for the N1 for Verizon to Hit
Wait for the yet unannounced HTC "Incredible"
Get the Motorola Droid
Wait for the EVO for Sprint, But do not op for 4G service unless in a 4G market.

If your abroad (Europe, Asia, etc. Not US)
HTC Desire if you want a larger screen and slimmer device
HTC Legend if you want a solid phone.
Nothing Agains RIM's BB but android is the way to go up till now. Nor am I against Apple's products. Snatched up a 2G 16GB iPhone on ebay and use it off and on via T-mobile. It's nice to have easy to use media player, but the lack of multitasking is a killer.

Re: iPhone Sucks and Apple are Bastards
 

That is correct. The extended warranty counts from the original purchase only. Earlier repies on getting Apple Care wouldn't have matter in the end for me.

Any phone suggestions are welcome. I plan to go to T-Mobile.

My needs:

Media Player
Good Web Browsing
Strong - Carry in my back pocket on the bike and get's moist while riding
Foreign Travel - Go to Europe
Touch Screen - like that one
Visual Voicemail - iPhone's best feature
Qwerty Keyboard - I think I need this. Looks better to SMS
Quality Feel - pure aesthetic and vanity reasons. Want something of reasonable quality.

Re: iPhone Sucks and Apple are Bastards
 

Does anyone have the following phones (or knows about them) and care to share their opinions:

Sony Ericsson XPERIA X2
Nokia N900
HTC HD2
HTC Google Nexus One

Re: iPhone Sucks and Apple are Bastards
 

Sorry to hear of your problems.

I have an original Apple iphone purchased the second day they were available, I have never had a second of trouble with it.

Re: iPhone Sucks and Apple are Bastards
 

Personally I would avoid the HD2. It's the biggest screen, blah, blah but under the hood it's still Win-Mo 6.5. I've been fighting with that OS on 3 different phones for the last 2 years and finally jumped shipped to Android. I don't care how great the hardware is, that OS is crippled. Plus there is NO plan to make it upgradable with WinMo 7. (which could be a lot better than 6.5 but know MSft it won't be - already no multitasking, among other things).

Honestly anything you go to after your iPhone is going to be a rough road. Out of what you mentioned I'd lean toward the N1 I guess, it's stock vanilla Android but there are some folks over at XDA that figured out how to make it run Sense UI.

Re: iPhone Sucks and Apple are Bastards
 

Sigh.
Another bash Apple thread.

The Iphone you bought was a lemon. It happens. Other people have them and use them and don't have the problem. I have a friend who has the same Dodge pick up truck that I have (same year, different color) and he has under 75,000 miles on it and has had major engine work done. I have over 96,000 on mine and it's only been in the shop for normal routine maintenance. That doesn't make everything that Dodge makes a piece of crap.

That being said, a lot of people who bought the Iphone did so because it was "the in thing." I personally like Macintosh computers. I've used them since 1986. I have both a Mac desktop and a Macbook Pro. Three of my kids have Macbooks. You could give me a PC but I wouldn't use it. I don't like Microsoft as much as you guys don't like Apple.

And that being said, I have a Blackberry through T-Mobile.

Re: iPhone Sucks and Apple are Bastards
 

This is my 3rd iPhone, I did not mention that. The other two broke within the warranty period. In the end, all 3 were lemons.

It's not that I dislike Apple so much as disliking the cult of personality the fans have of it. Apple will make something as simple as a headphone jack proprietary and Apple fans see that as a "feature". They'll bash how Microsoft writes software yet iTunes has a new version every month. Why couldn't Apple get right after 20th revision? Apple comes out with a device that is little to offer (iPad) than their Merlin and people are waiting in line for it. Microsoft has had similar (better) products for years in this space.

My cousin did tier 2 support for Apple and you should hear his disgust for Apple and their culture. Previous to working for them, he was an Apple proponent.

Re: iPhone Sucks and Apple are Bastards
 

And that's the reason I'll never buy an Apple product for myself. I gave up proprietary back when I bought my Tandy 286 computer. No more sole source for apps, repairs, additional hardware, etc for me. I have too many needs and want options. Back when I had to price some stuff for wrok I was asked to look at some Apple laptops for the bosses. End result, I showed the Boss I could buy her a new laptop every 2 years for the cost of a comprarable MAC. They just wouldn't have cute Apples and colors on it (back when most M$ types were still black).

BTW, for the fanboyz, I'm not really bashing MAC, I hold the same thoughts to any product I have to buy. Sometimes I am forced into a specific item, but I really try to avoid them.

Sorry you had issues with the Iphone but in some ways most warranties are very similiar. I have to agree with I think it was Jordan, on any item that is used such as a cell that gets carried on the hip, dropped, etc and costs from $200 - $600, I'd get the insurance. I know my work cell which is all I carry, we have insurance on all of them.

Re: iPhone Sucks and Apple are Bastards
 

Also wanted to add that the Nexus One will get the Android OS updates fastest, there is no third party (HTC or Moto) that needs to take the OS update and apply it to their product.

Re: iPhone Sucks and Apple are Bastards
 

Did you get the Droid? My buddy has one and it is sick.

Re: iPhone Sucks and Apple are Bastards
 

You should look at Verizon and the Droid. :tu

Re: iPhone Sucks and Apple are Bastards
 

I don't have an iPhone, but am looking at getting one when my contract with T-Mobile is up (HATE them). My wife has had her iPhone for over a year, and had no problems at all. In the past, she's had issues with other phones she's had. At one point, she went through 3 Motorola phones (while I had only one, of the same model she had, within that same time frame). She had issues with a Nokia that she got (while I again had no issues with the same model).

The point is that it may be more related to the person than the phone itself. How you handle it and store it, etc. I'm not saying that you didn't take care of it, but just the minute differences in how you use and interact with the device may be the root cause of all the issues. Or you've just had bad luck. Who knows?

We have an iMac and a Macbook, and I really am a fan of the software and the usability, and how the different software pieces interact. I wanted to try to hackintosh my netbook, but couldn't get it done (I'm a semi-tard, when it somes to things like that), and found out I'd have to replace the internal modem (or whatever it's called now) in the netbook if I hacked it. That being said, if I had the choice between a Mac and a Windows system, I'd choose the Mac.

All i can say is good luck with whatever you choose. I know you'll hear from people who love it and people who hate it, too.

Re: iPhone Sucks and Apple are Bastards
 

I have a Droid and like it. Word is the iPhone is coming to Verizon, but I'm almost positive Moses would not be interested in that! hah

Re: iPhone Sucks and Apple are Bastards
 

I'd be careful about the Nexus. Read somewhere about the screen cracking very easily. Try to pick up an Android.

Re: iPhone Sucks and Apple are Bastards
 

Not that I ever read the fine print on a contract, but I assume you signed the contract or read the warranty info before you purchased the device(s). I imagine what they are responsible for and will cover is spelled out there. I imagine they held up their end of that piece of paper.
That being said, I like Motorola phones, usually, although I do not currently have one, and have gotten a crappy one here and there. Life goes on.

Re: iPhone Sucks and Apple are Bastards
 

Moses I would check and see how Tmo does in your area for service. They have never given me problems but I don't live in the city.

Re: iPhone Sucks and Apple are Bastards
 

I should have mentioned, Moses, even though Apple doesn't provide an accidental breakage warranty, Square Trade does. It's pricey and doesn't really cover the whole investment, but it's something. It cost me $105.00 (iirc) for my 32gb 3Gs, I had a $50.00 deductible, and it paid me $450.00 when I dropped my phone in the ocean.
So i only lost about 200 bucks for my stupidity. It was way better than what I was faced with.
Someone told me Apple will do an "out of warranty exchange" on phones for a hundred bucks. I don't know if there's any truth to that, and I didn't look into it. If I ever have trouble in the future, I will.
At ebay, there's lots of guys that do that same $100ish exchange. A person sends their broken (intact) phone and pays around a hundred bucks for a replacement. I did check that out and those seller's feedback wasn't bad.
Iphones are definately a money pit, no doubt. It doesn't phase me, I'd still have to spend the money somewhere else for phones and service I don't enjoy remotely as much.

Re: iPhone Sucks and Apple are Bastards
 

I've actually had good luck with the Apple people.
I am on my third iPhone as well. I've also had 2 screens replaced (one for no reason.)

1. Screen replaced because home button wouldn't work half the time.
2. Phone replaced because the back was cracking. I always kept it in a hard case. Apparently they have had some issues here.
3. One month out of warranty, I had problems with my phone automatically going into headphone mode. They replaced the screen. (Even though I tried to tell them that wouldn't fix it. No charge.
4. One month out of warranty, phone replaced because phone would still go into headphone mode. No charge.

Basically, I knew it was out of warranty and was ready to purchase a new phone if needed. The girl at the Apple store was very nice, and joked with me about me being cut off due to my warranty being expired. She still replaced it for free.
I was prepared to have to buy a new phone because any carrier would have the same policy if there was no warranty. Buy a new phone or sign a new contract for a discount on a new phone. Been there, done that.

Re: iPhone Sucks and Apple are Bastards
 

I think the iPad may end up surprising you, Moses.... maybe not enough to go out and get one, but its use as an ebook reader alone is pretty impressive if you ever get hands-on with one.

And I'm not sure which microsoft product is better, the iPad sold some 500,000 I think in the first couple days so there has to be something to offer there

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If Apple said to jump of a bridge, how many would do it first couple of days? Their loyalty is seen as a negative to Wozniak (sp). He feels their blind brand loyalty may hurt their innovation in the end. I read that a few months ago in an interview.

Motorola phones are durable and I like that. They were also the most innovative brand at times, but have slipped off. My Razor had problems with alphabetizing names and no one had an answer for that. I go back to my Razor when each iPhone dies. I would consider an Motorola product for sure.

Re: iPhone Sucks and Apple are Bastards
 

sorry to threadjack but Newegg.com is having a sale on all otterbox cell phone casings.

Re: iPhone Sucks and Apple are Bastards
 

I checked the Defender for iphone, Bao. It's 29.99. The same price my last four were. Maybe the other models may be cheaper, but it appears a typical "jack the price up and then take it off to create an imaginary bargain".
Mine came from ebay and amazon.

Re: iPhone Sucks and Apple are Bastards
 

My neighbor is a computer wiz and unlocked his Iphone and uses it on T=Mobile and is always offering to do stuff to mine, but I tell him to stay away as I like it like it is.

Just got the Otterbox defender off Ebay for 32 bucks shipped as opposed to the 60 they are charging in the Att&T store.

I have guys at work who won't use Iphones due to their complaints about how it runs certain business apps that I don't know about or use.

For me, it's cool and keeps me all nice and organized and that's worth the price.

Re: iPhone Sucks and Apple are Bastards
 

The one for the Eris is only $10 though! Thanks Bao!:D

Re: iPhone Sucks and Apple are Bastards
 

Actually the HD2 will get WinMo7. Whether your carrier will do it is another thing. But HTC will be doing an upgrade. And as far as WinMo7 is concerned I have used it and it seems very bloated. Maybe once the custom roms come out it will be better. As for 6.5 put SPB Mobile Shell on it and it is awesome. That said if you are not comfortable putting custom roms or overlay programs on your phone, any WinMo phone is probably not a good idea. What makes them the best IMO is the huge amount of customization available from the community of users.

Re: iPhone Sucks and Apple are Bastards
 

I stand corrected, but agree with you on the carrier holding updates back.

I ran SPB Mobile Shell, Manilla 2D, Titanium, Sense UI, you name it. Still doesn't change the fact that underneath that sweet looking UI is laggy, buggy Windows Mobile. I've flashed custom ROMs, lite ROMs, leaked ROMs, hacked ROMs and landed on one I really liked until I realized that the build the chef baked off of was "time-bombed" to quit on May 1 2010. Finally I gave up.:bh

My Eris should be here today. :) It will be weird not installing those handful of programs Ive been using for 2 years. I just have to hold out until the Incredible specs are confirmed then I will decide between that and the N1.

Re: iPhone Sucks and Apple are Bastards
 

I agree.
I had a WinMo phone before the iPhone. It was slow and sluggish to the point it pissed me off. That's when I switched to the iPhone. I was much happier.
I wasn't willing to put a custom ROM on it, but from what I heard that was the answer to it being so slow.

Re: iPhone Sucks and Apple are Bastards
 

I used winmo for as long as I could stand it. I know everyone likes to compare winmo to iphone, but they aren't anything remotely alike. I can only imagine how windows 7 on a phone will suck, but I'll reserve my opinion until I actually put win7 in my hands.
I've considered jailbreaking my iphone, but I have yet to find a reason to do it. My iphone is more of a toy than a tool to me. I don't rely on it for business, I use my desktop for that, and just use my iphone to augment my desktop in a pinch.
I am definately looking forward to playing with the droid just so I can see what it does in case I can make use of it. So far I have never found a smartphone that does anything well. At least anything I need.
I take that back. I have found a bunch that hang when multitasking, slog through any decent amount of data, and make me want to pull my hair out. :D
It's been almost a year since I've previewed any smartphones, I'd like to find something new to b!tch about. :)

Absolutely. At this point, Jobs could take an iCrap in a bag and the Apple faithful would fight for the chance to own it.
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Re: iPhone Sucks and Apple are Bastards
 

I would agree with this statement regarding Droid and Win7 based phones, but not regarding Blackberry. Of all the current smart phones on the market, BB is the least functional and is the only one I'd classify as a one trick pony. In fact I'd classify it as borderline obsolete and it will soon be a dying pony if RIM doesn't pull on their innovation panties and come up with a new device in very short order. Despite being essentially nothing more than an email enabled PDA, the BB has survived, basically unchanged, as the defacto smart phone for business applications since it was launched almost a decade ago for two simple reasons:

1) BES integration into MS Exchange
2) corporate inertia towards large scale changes

BB is only just starting to break into the consumer space, and is most failing against the iPhone (and now the Droid's) simply because as a platform it's too focused on business productivity. Since it's introduction it's been basically a glorified Palm Pilot that does over-the-air email/calendar/contacts sync'ing, everything else a smart phone does is a kludge or a hack or both on a BB....... and "everything else" is something which most non-business users care about on at least an equal footing with with email and calendar (probably more). Until RIM manages to innovate a new non-business consumer orientated phone they won't get significant market penetration outside their core area of strength, the corporate enterprise market.

Retaining the corporate market is going to become a major concern for RIM because of one technology: ActiveSync. A true push email/calendar/contacts integration system used to be the sole domain of BES, and it was that mechanism alone that made the BB the ubiquitous corporate device that it currently is. However now that ActiveSync is embedded in Exchange, and included in your Exchange licensing costs unlike BES which is a pricey add-on, it's child's play to set up a true push sync with any iPhone, Droid or Win7 phone. No longer are you tied to a BB if you want your corporate email/calendar/contact, and all the recent survey's I've seen have indicated roughly 7 of 10 current BB users are planning to switch to an iPhone or Droid when their current phone contract expires. When 70% of your customer base is saying they want to switch from your product at their next opportunity, you'd be well advised as a company to sit up and pay attention!

The iPhone, Droid and Win7 phones all have FAR better, more usable interface and RIM's attempt to implement a similar device (the Storm) were not well received because the accuracy of the touch screen was horrible. Similarly finding apps for a Blackberry, surfing the web, etc. are all extremely painful on a BB. While there are certainly hundreds of thousands of meaningless and trival apps for the iPhone there are still hundreds, if not thousands, of really good apps as well. The same be be the case with the Droid once there's been enough time for developers to build unique apps.