Re: We Think Lisa's Identity Just Got Stolen and Someone Bought a Car
 

It's still mostly up in the air, William.

Yesterday we finished our refinance on the house. That was good because while we were there we told TJ the bank kid about all this. He gave us the credit report he ran just a few weeks ago, and everything was all good, no stuff on there that shouldn't have been.
We should be getting a current report in the mail any day now, so we can compare and see if anything has been compromised, but it looks like we're okay.

We still have to mess around and dispute this loan with the credit bureaus to have it removed from the record and have any related credit inquiries removed.
We still don't have the bottom line truth of what happened, either. That should come in the next few days. It's pretty obvious, though.
I'm guessing this should be all cleared up and tied up in the next week or two.

I'm keeping a loose record of the time, cost and effort we've incurred because of this. If we don't hear from Great Lakes Hyundai with an apology and/or some sort of gesture, I'll be showing up there with a bill for them.
I'm sincerely hoping they have sense enough to contact us with an apology, especially considering we're a customer. So their fate is in their hands. A simple apology would surely suffice. I don't have the desire or time to be vindictive, but I'll make time if necessary.

Re: We Think Lisa's Identity Just Got Stolen and Someone Bought a Car
 

This doesn't sound to me like a simple error. The supposed other Lisa would have to have signed papers for the loan and registration and not notice the wrong address. The sales and finance people would also have had to overlook the errors. Just still seems fishy to me.

Re: We Think Lisa's Identity Just Got Stolen and Someone Bought a Car
 

Will keep you and Lisa in our prayers. Peace of the Lord be with you.

Re: We Think Lisa's Identity Just Got Stolen and Someone Bought a Car
 

I hear ya, Lance. There's a lot more "little things", but I can't put them all to type. Most are just guesses at this point. Suffice to say that we understand completely how the blockheads at Great Lakes Hyundai could have transposed the info as they had all of it. We started shopping there before Lisa had her new licence. The names are close.
You're absolutely right, there was a series of seriously negligent errors that all add up to what happened. It's kind of like a nuclear plant meltdown. One thing goes wrong, then another, then another. A whole string of human errors. That's what it looks like here.
Once I know everything for sure, I'll type up the whole story. No sense in trying to do that now. I'm sure it'll be pretty unbelievable, even in truth. The good thing is that it's not a stolen identity crisis, or at least we're 99% sure. It's just half-assed knucklehead work. Once this all plays out, I'm sure it's going to uncover a bunch of personal identity security loopholes that you could drive a truck through. :D

Re: We Think Lisa's Identity Just Got Stolen and Someone Bought a Car
 

Thanks, Todd!!! :tu

Re: We Think Lisa's Identity Just Got Stolen and Someone Bought a Car
 

Boy, Scott, I just saw this. What an aweful thing to have to go through. Seems that you two have things pretty much under control. I hope you can get this garbage cleared up as quickly as possible.