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Re: No more Dells for me
None of the big guys are going to give you an OEM CD, not just Dell. If the .cab files are on the PC, you could create your own CD.
I hear you... You paid for the license and should get a CD. I think the manufacturers get a deal on the OS when they don't give you CD. They offer these hooky burn your image software which is no good if you want to build the PC from scratch. Dell as a manufacturer is no better or worse than HP or Lenovo; they are all hitting at every pricepoint. |
Re: No more Dells for me
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oh, and even though you have the same video card in your machine, had the same problems, as everyone else... because it was a factory direct custom build from HP, they won't fix it without $700. Ya HP, smyd,. |
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I was livid. I complained enough about this on notebookreview.com, but I was just plain pissed. It was a known issue. Just replace the stupid card and I'd be on my way. Rather I get accused of breaking the card, and the bastard on the phone threatened my warranty saying he had it recorded that I stated it was my fault. I said screw it and called AMEX. I will NEVER buy HP again. Dell, I've had problems before, but they've been fair in the end. HP basically told me to piss off. Dell were upfront with the Nvidia issue, and took care of their customers. HP were sneaky little shats about it, and tried to con people. I give my money to Dell. SMYD HP. |
Re: No more Dells for me
I feel your pain on the Dell frustration.
Bought 3 laptops for Christmas a few years back for the girls and got "promotional" pricing. Long story short, every laptop died before the payments were all made and out of warranty. Repeated complaining, calls, emails got me know where. Finally quit paying for them. They turned it over to a collections dept. Once I got the first letter I called and explained the situation, pleaded for the best deal he had, we all know they will come down if settled on the spot, and he sympathized with me. Cut the amount to 1/4 what I owed and told me how to file a response with the credit bureaus. Dell will never see another penny from me. Chas |
Re: No more Dells for me
I do not like Dell. Had 2 dell laptops and both of them crapped out. Now have a Toshiba that I bought 3 years ago and it runs like new!
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Two rules to always know when purchasing your next laptop: 1. Always extend your warranty. Figure in the $200+ for the 3 year warranty (and possibly accident coverage) into your final costs. 2. Don't expect notebooks from Dell/HP/Apple/Toshiba to be Toughbooks. They just aren't. I've owned Powerbooks, Inspirons, XPS, and HP, and all of them were saved by warranty. I don't care how much you say you baby your system and are super surprised there is a hardware issue. You carry around a freaking computer in a backpack, you will have issues. |
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Toshiba is one of the worst when owning up to their own hardware failure. Do a google search for "toshiba black screen of death" and let me know what you find. The best they have done is toss out a BIOS update, which is unusable to those who can't even see anything on their screen nor log into Windows. The black screen of death is basically that. |
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Compaq was never meant to be high end, and even more so after HP purchased them to be their dirt cheap introduction to their (HP's) machines. Everything you find in this thread is anecdotal. No real answers beyond simple experiences. That's all you can really expect from these threads. My HP experience I hope was telling... the Nvidia 8400/8600 video card problem was near industry-wide (Apple, Dell, and HP addressed the issue), and made headlines on all technology news sites and blogs. The only one who shat on the consumer and tried to pull a quick one? HP. They released a BIOS update that would help to keep the burnout from happening until AFTER the 1 year warranty was up. They sort of snuck that in, and hoped no one would notice. That doesn't work in today's world. Spend your money any way you want to. Just do a little bit of research on this issue and see what I ran into. Dell added additional time to warranties, (I believe it was one year on top of current warranties on machines with those cards) and I haven't heard any complaints in getting them to honor it. HP did the same, but for only certain machines, discluding MANY machines that have that card. I was one of those. I was also not the only one, as I've talked to others with the same custom build who were denied coverage. SMYD HP! |
Re: No more Dells for me
You can download an ISO of the OEM windows version from bittorrent, the burn it to a disk. Your Lic will work on that. No biggie, HP doesnt give you a disk either unless you pay for it.
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Re: No more Dells for me
I am completely tired of Dell and Windows. If I can save enough money up by this fall I will be moving to the other side of the computer world.
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Re: No more Dells for me
I have three Dells in the house now (mine, wifes, and sons). Had problems with my sons and called Dell and raised holy hell and they finally (after about three days and 20 phone calls) sent a tech to the house to repair it at no cost to me.
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I only have Dell's right now. Typing on an Inspirion 6000 at the moment. It's old, has to be at least 5 years and still chugs along. I wish it was faster, but I think I have gotten my moneys worth out of it. Recently I have been kicking around the idea of buying another laptop. My wife really wants a Mac, but I don't know if it will work on my wireless system. I have to find out. Back on point is that I don't feel that Dell is necessarily the good deal they used to be. They really are not out pricing anyone anymore.
Don't really know the point of this post, just my :2. :r |
Re: No more Dells for me
Lenovo / IBM ThinkPads are the best general laptops. They are the industry standard workhorse, and have been for over a decade. Yes, they look dull, but if you want 4+ years out of your laptop, ThinkPads are the way to go. Their history and peformance records speaks for itself.
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