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-   -   iphone 4 just announced. (http://www.cigarasylum.com/vb/showthread.php?t=32793)

Wanger 07-13-2010 10:49 AM

Re: iphone 4 just announced.
 
Woohoo! Just got the e-mail that mine is in! :D If only my old cell hadn't fried the SIM card last week, I'd be able to transfer all my contacts. I'll likely pick it up on the way home today. :D

SUOrangeGuy 07-13-2010 11:00 AM

Re: iphone 4 just announced.
 
I got mine yesterday. So much faster than my 3G plus my local area just upgraded from edge. Pandora is sweet.

Sauer Grapes 07-13-2010 01:10 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by Wanger (Post 915110)
Woohoo! Just got the e-mail that mine is in! :D If only my old cell hadn't fried the SIM card last week, I'd be able to transfer all my contacts. I'll likely pick it up on the way home today. :D

It wouldn't have mattered. The new iphone uses a smaller sim. Besides, keeping the contacts on the computer is awesome once you get past the pain of inputing them the first time.

Sauer Grapes 07-13-2010 01:12 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by poker (Post 915072)
Having had the Iphone 3GS (updated with OS 4.0), I have to admit that I like the new Iphone 4 even with its quirks. Mine's in a iFrogz case and I have no issues at all, and I would have it in a case anyways even if it worked fine without one, simply for protection.

I'm with you on this. Really impressed with the phone so far. However, the way I hold it when surfing the net is with the bottom in my right hand, held horizontally and it seems to block the signal then. That's the only time I noticed it and really, I can't isn't just the crappy service in downtown Chicago as it doesn't always decrease the signal, so I'm not sure if my hand is actually doing it. (my signal goes up and down when I'm standing still, and did that even before I had the iphone 4).

AD720 07-13-2010 06:49 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by Sauer Grapes (Post 915245)
It wouldn't have mattered. The new iphone uses a smaller sim. Besides, keeping the contacts on the computer is awesome once you get past the pain of inputing them the first time.

http://www.gadgetvenue.com/sim-micro...tool-05294034/ :D

Only $34.95 :lv

newcigarz 07-15-2010 12:51 PM

Re: iphone 4 just announced.
 
software update available today, 4.0.1.

76GTFan 07-15-2010 01:20 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by newcigarz (Post 917353)
software update available today, 4.0.1.

Not seeing it yet.:confused:

newcigarz 07-15-2010 02:04 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by 76GTFan (Post 917380)
Not seeing it yet.:confused:


http://www.fototime.com/D6E2943D0B4DDB1/standard.jpg

rack04 07-15-2010 03:15 PM

Re: iphone 4 just announced.
 
I have a real hard time believe that the whole dropped call debate is due to the formula used to determine how many bars of signal strength are displayed.

longknocker 07-15-2010 03:54 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by newcigarz (Post 917353)
software update available today, 4.0.1.

Just Did The "15 Minute" Update.:tu

tenbaseg 07-15-2010 04:46 PM

Re: iphone 4 just announced.
 
Just updated as well. I only get about 1 bar at home and that's all I have after the update. No harm, no foul.

MiamiE 07-15-2010 04:49 PM

Re: iphone 4 just announced.
 
Check this badboy out:

http://www.elementcase.com/

Smokin Gator 07-15-2010 05:00 PM

Re: iphone 4 just announced.
 
Just finished the update... I can't imagine it will affect anything major.

Samsquanch 07-15-2010 07:09 PM

Re: iphone 4 just announced.
 
Apple press conference tomorrow, 10am PST. Should be interesting how they spin this.

rack04 07-15-2010 07:17 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by Samsquanch (Post 917738)
Apple press conference tomorrow, 10am PST. Should be interesting how they spin this.

Interesting indeed.

newcigarz 07-15-2010 07:52 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by Samsquanch (Post 917738)
Apple press conference tomorrow, 10am PST. Should be interesting how they spin this.

The Wall Street Journal reports that Apple is not planning on issuing an iPhone 4 recall at tomorrow's press conference.

Quote:

Apple's iPhone 4 has been dogged by reports of antenna-reception problems since its launch last month. The company has called a news conference to discuss the issue Friday. Apple doesn't plan to recall the phone, a person familar with the matter said.

Blueface 07-15-2010 08:07 PM

Re: iphone 4 just announced.
 
I have yet to have any issues with the antenna.
I must be lucky I guess.

Sauer Grapes 07-15-2010 08:46 PM

Re: iphone 4 just announced.
 
Guy at the genius bar today said he wouldn't be surprised if the conference was just to announce the white version of the iPhone 4. I doubt it and I'm sure that's what they tell them to say, if he even knows the real reason.

I'm guessing free bumpers and an extended exchange period, maybe, 30 days or so. Maybe a store credit in the amount of the bumper, but probably not.

mithrilG60 07-15-2010 09:37 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by rack04 (Post 917507)
I have a real hard time believe that the whole dropped call debate is due to the formula used to determine how many bars of signal strength are displayed.

It's a hardware design flaw, there's no question about that. All the revised calculation formula will do it let you know a more accurately what signal level you have so it doesn't look like you have full signal just before it cacks out on you because you touched the antennae.

This is a major mistake for Apple, but ultimately it doesn't affect anyone that isn't trying to use the phone without a case. If the iPhone 4 is like all the others the first thing most people will do it start looking for a case to protect their nice shiny new toy.

newcigarz 07-16-2010 03:59 AM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by mithrilG60 (Post 917882)
It's a hardware design flaw, there's no question about that.



Maybe not. Report this morning from MacRumors.


Quote:

Despite the fact that today's release of iOS 4.0.1 addressed only the display of signal strength on the iPhone and not actual signal attenuation issues caused by touching the antenna in the side of the iPhone 4, a software fix may yet still be possible.

According to The New York Times, the signal attenuation issue is the result of an interaction between communication software within the device's operating system and the antenna, an issue that could presumably be addressed with a software update.

One person with direct knowledge of the phone's design said Thursday that the iPhone 4 exposed a longstanding weakness in the basic communications software inside Apple's phones and that the reception problems were not caused by an isolated hardware flaw.

Instead, the problems emerged in the complex interaction between specialized communications software and the antenna, said the person, who agreed to speak on the condition of anonymity because he was not authorized to discuss the matter.
The source also indicates that Apple CEO Steve Jobs did not learn of the signal issue until after the iPhone 4 began shipping, seemingly refuting a report from Bloomberg earlier today claiming that Jobs had been tipped off early in the design process that the antenna design could cause a problem.

The person said the problems were longstanding but had been exposed by the design of the iPhone 4. All cellphones can be affected by the way a hand grips the phone, but well-designed communications software compensates for a variety of external factors and prevents calls from dropping, the person said.
The issue is reportedly unrelated to the signal display issue already addressed by Apple in iOS 4.0.1.

If the source's claims are true, the information could shed some light on recent comments made by Jobs in an email to a customer claiming that the "facts are different" than has been portrayed by blogs and the media, which have positioned the issue as a hardware problem possibly necessitating a recall.

Apple has scheduled a press conference for tomorrow at 10:00 AM Pacific Time to address the iPhone 4, and the company is widely expected to discuss the signal issues. Sources indicated earlier today, however, that Apple is not planning a recall of the device.

mithrilG60 07-16-2010 08:46 AM

Re: iphone 4 just announced.
 
I saw that too, the reality is that Apple has instructed the factory which makes the iPhone to install an internal device to better insulate the antennae from bridging interference (ie. your finger/hand touching two antennae's at once). Combine that with the fact that installing a bumper (ie. physically preventing your finger/hand from touching two antennae's at once) also solves the reception issue completely and it's plainly obvious that the fundamental issue is a flaw hardware design and a failure in Apple's hardware QA/QC process.

They may be able to mitigate the severity of the problem via software tweaks, but the core issue is still the hardware itself and no amount of publicity from Apple or it's fanboi horde (not saying you're one of them) will change that. Proof yet again that being an early adopter has it's perils.....

MiamiE 07-16-2010 09:02 AM

Re: iphone 4 just announced.
 
So basically you need a metal case or not use a case at all for this problem to be solved?

Blueface 07-16-2010 09:05 AM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by MiamiE (Post 918248)
So basically you need a metal case or not use a case at all for this problem to be solved?

Erick,
If you use a bumper or a case of some type, no issues.
I like the use of a case on mine.
I have the Belkin which is a very soft and flexible case and it works very well to not only protect the phone but also maintain the streamline of it and it does not bulk up the phone as other cases have with the 3 series.
So for me, the issue is there is no issue.
I downloaded the new update that corrects the bars and drove around town this morning with all full bars. Only place I have seen a drop of one is in my home. However, all calls are as normal. Have not lost one today at all.

Again, I guess I am truly lucky.

MiamiE 07-16-2010 09:18 AM

Re: iphone 4 just announced.
 
So this problem is for the users without a case be it plastic or metal. Who uses an iPhone without a case anyways?

Blueface 07-16-2010 10:20 AM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by MiamiE (Post 918275)
So this problem is for the users without a case be it plastic or metal. Who uses an iPhone without a case anyways?

Not I, hence no complaints here.
Go back on this thread and you will find Tony posted the Belkin cover he and I use.
I truly like it.

newcigarz 07-16-2010 11:45 AM

Re: iphone 4 just announced.
 
http://www.blogcdn.com/www.engadget....956-rm-eng.jpg

newcigarz 07-16-2010 11:49 AM

Re: iphone 4 just announced.
 
or

http://www.blogcdn.com/www.engadget....966-rm-eng.jpg


oh and

http://www.blogcdn.com/www.engadget....972-rm-eng.jpg

http://www.blogcdn.com/www.engadget....975-rm-eng.jpg

MiamiE 07-16-2010 12:20 PM

Re: iphone 4 just announced.
 
Excellent!

poker 07-16-2010 12:38 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by MiamiE (Post 918275)
So this problem is for the users without a case be it plastic or metal. Who uses an iPhone without a case anyways?

As true as this may be, I think it comes down to principle. One would think that it should work fine without a case if one chooses not to use one if it was engineered correctly to begin with. The fact is that it does not work fine without a case (for many) which means there is either a software or hardware flaw, or both. A bumper case is really not a fix, but rather just a band-aid covering the actual production flaw. I believe this is what pissed many folks off the most.

Scimmia 07-16-2010 01:12 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by MiamiE (Post 918275)
Who uses an iPhone without a case anyways?

Most of them. People generally buy accessories like this with the phone, and Apple's numbers show that only 20% of uses bought a case with the iPhone4. If you have to buy a case separately to make a device work correctly, there's a problem.

The press conference was kind of funny, Jobs kept saying that every other smart phone has the same issue, but none of them have the problem with the exposed antennas like the iPhone 4. Apple and oranges.

Blueface 07-16-2010 01:54 PM

Re: iphone 4 just announced.
 
What can I say.

The company says you can have your money back if that is what you want.

If not, it will give you a bumper free. Now granted, while only around 20% bought the bumper with the phone, I can personally attest that was attributed to lack of supply. They ran out of them and folks were asking for it but not available. Had they been available, I assure you the number would have been significant that bought it. If you use a case like me, no issues.

Over 1.5 million units and to date, 15,000 complaints.

1,500,000 minus 15,000 means there are 1,485,000 non complainers, which translates to less than 1% of all users.

Does it suck? Perhaps for some. If it does, take it back, get your money and wait for the updated version. In the meantime, have a cigar while I continue to enjoy mine.

BigAsh 07-16-2010 01:55 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by Blueface (Post 918669)
What can I say.

The company says you can have your money back if that is what you want.

If not, it will give you a bumper free. Now granted, while only around 20% bought the bumper with the phone, I can personally attest that was attributed to lack of supply. They ran out of them and folks were asking for it but not available. Had they been available, I assure you the number would have been significant that bought it. If you use a case like me, no issues.

Over 1.5 million units and to date, 15,000 complaints.

1,500,000 minus 15,000 means there are 1,485,000 non complainers, which translates to less than 1% of all users.

Does it suck? Perhaps for some. If it does, take it back, get your money and wait for the updated version. In the meantime, have a cigar while I continue to enjoy mine.

Well stated! :tu

newcigarz 07-16-2010 03:34 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by BigAsh (Post 918671)
Well stated! :tu

Yep.

I don't see iphone 4 changing my opinion of Apple products at all.

MiamiE 07-16-2010 03:38 PM

Re: iphone 4 just announced.
 
Tony or Carlos: DO any of your ATT stores have this phone in stock? None in Miami do and I am without a phone. Sold my iphone this afternoon!

newcigarz 07-16-2010 03:39 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by MiamiE (Post 918810)
Tony or Carlos: DO any of your ATT stores have this phone in stock? None in Miami do and I am without a phone. Sold my iphone this afternoon!

not any in my area. :td

Blueface 07-16-2010 04:26 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by MiamiE (Post 918810)
Tony or Carlos: DO any of your ATT stores have this phone in stock? None in Miami do and I am without a phone. Sold my iphone this afternoon!

Not around here Erick.
Online Apple Store shows shipping in 3 weeks.

Sauer Grapes 07-16-2010 04:41 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by Sauer Grapes (Post 917841)
Guy at the genius bar today said he wouldn't be surprised if the conference was just to announce the white version of the iPhone 4. I doubt it and I'm sure that's what they tell them to say, if he even knows the real reason.

I'm guessing free bumpers and an extended exchange period, maybe, 30 days or so. Maybe a store credit in the amount of the bumper, but probably not.

Damn I'm good...

mithrilG60 07-16-2010 04:47 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by Scimmia (Post 918602)
Most of them. People generally buy accessories like this with the phone, and Apple's numbers show that only 20% of uses bought a case with the iPhone4.

I'd dispute that, you can't equate the number of cases sold at the time of the phone purchase to anything other than the number of case sold at the time of the phone purchase. That's especially true with a new device that is only just now starting to get very limited support from 3rd party case makers. My own anecdotal evidence (ie. what I see every day with my own 2 eyes) tells me that at least 70 - 80% of the previous gen iPhone's end up wearing cases of some kind. I see absolutely no reason why that would be any different for the iPhone4 given that it's got twice the breakable glass surface of the previous models.

Quote:

Originally Posted by Scimmia (Post 918602)
If you have to buy a case separately to make a device work correctly, there's a problem.

Completely agree and Apple should be taking steps to address the real issue instead of offering a band-aid. That said, given that most people do end up putting cases on their phones does it really matter? Beyond the moral/ethical aspect, not really.

Blueface 07-16-2010 05:21 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by mithrilG60 (Post 918898)
Completely agree and Apple should be taking steps to address the real issue instead of offering a band-aid. That said, given that most people do end up putting cases on their phones does it really matter? Beyond the moral/ethical aspect, not really.

Seriously.
No offense intended.
What the heck do you mean?

They recognize the issue.
They are offering refunds if you are not pleased with the solution at this time.
They will offer you a refund if you bought a bumper.
They will offer you a free bumper if you want one.

Does anyone seriously believe they will not fix this problem eventually and are not already addressing it on new devices to be made?

In the interim, it is what it is. There is a flaw for some users. Not a flaw at all for many others, such as me.

I personally feel what Apple did today is responsible for a corporation to do when something has gone wrong. They stepped up to the plate. I don't know what more, short of a BJ, we can ask for at this point, and frankly, Steve Jobs wouldn't be the person I would want doing that.

mithrilG60 07-16-2010 05:37 PM

Re: iphone 4 just announced.
 
What do I mean? It's pretty simple, they've produced and sold a product that has an inherent hardware defect that significantly impairs the one of the primarily functions of the device (ie. Cellular voice and data transmission). While offering a bumper is great, it's just a bandaid solution that doesn't actually resolve the problem because it doesn't solve the hardware flaw in the millions of iPhone4's that have already left the factory.

Quite frankly they should have offered to replace the defective phones as upgraded hardware spec become available and offered the free bumpers as a interim stop gap to allow the affected customers to continue using the defective phones until the replacements are available. Afterall, it's not like this is a minor defect that only affects a non-essential function of the device. The ability to send and receive data is rather core to the purpose of this device.

KenS 07-16-2010 06:10 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by mithrilG60 (Post 918941)
What do I mean? It's pretty simple, they've produced and sold a product that has an inherent hardware defect that significantly impairs the one of the primarily functions of the device (ie. Cellular voice and data transmission). While offering a bumper is great, it's just a bandaid solution that doesn't actually resolve the problem because it doesn't solve the hardware flaw in the millions of iPhone4's that have already left the factory.

Quite frankly they should have offered to replace the defective phones as upgraded hardware spec become available and offered the free bumpers as a interim stop gap to allow the affected customers to continue using the defective phones until the replacements are available. Afterall, it's not like this is a minor defect that only affects a non-essential function of the device. The ability to send and receive data is rather core to the purpose of this device.

wow, and a pony? :D

mithrilG60 07-16-2010 06:41 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by KenS (Post 918972)
wow, and a pony? :D

Nope, just a unit that works as advertised and promoted. Just look at it this way, if Dell/HP/Acer/etc sold a laptop model that had a defective wireless nic that lost signal when you touched the laptop case.... would you be happy with a cover that prevented you from touching the case or would you expect the laptop to be replaced with updated hardware that wasn't defective? The iPhone4 and Apple are no different and don't get different rules just because it's an iPhone made by Apple.

KenS 07-16-2010 06:52 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by mithrilG60 (Post 918993)
Nope, just a unit that works as advertised and promoted. Just look at it this way, if Dell/HP/Acer/etc sold a laptop model that had a defective wireless nic that lost signal when you touched the laptop case.... would you be happy with a cover that prevented you from touching the case or would you expect the laptop to be replaced with updated hardware that wasn't defective? The iPhone4 and Apple are no different and don't get different rules just because it's an iPhone made by Apple.

I just think there is a big difference between what you call a 'defect' and what is truly a 'design' that you don't agree with. The fact that you can return it for a full refund is enough, such that you can go get one that has a design that you prefer.

If a small percentage (<1%) of people experienced the laptop issue you describe, and millions more did not experience it, would you demand that Dell/HP/Acer design a new one that met your expectations? What if you demanded a new design, and Apple simply designed a new piece of hardware that has a 'bumper' built in (similar to ALL other smart phones on the market), would that be deferent enough than putting a bumper on it yourself?

I understand that if you bought something that ends up being different than you expected, based on their advertising, then you should be able to return it. You can do that.

KenS 07-16-2010 06:55 PM

Re: iphone 4 just announced.
 
Bringing the topic closer to what this forum is about, if you get a cigar that is plugged, do you expect the manufacturer to recall all of their cigars, and hire different rollers? Or 'redesign' their cigars? I think that you might just smoke other cigars in the future, and that's not a bad option :tu

longknocker 07-16-2010 07:02 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by KenS (Post 919004)
Bringing the topic closer to what this forum is about, if you get a cigar that is plugged, do you expect the manufacturer to recall all of their cigars, and hire different rollers? Or 'redesign' their cigars? I think that you might just smoke other cigars in the future, and that's not a bad option :tu

Nice Comparison, Ken!:tu

newcigarz 07-16-2010 07:03 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by KenS (Post 918972)
wow, and a pony? :D

:r:r:r

mithrilG60 07-16-2010 07:18 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by KenS (Post 919004)
Bringing the topic closer to what this forum is about, if you get a cigar that is plugged, do you expect the manufacturer to recall all of their cigars, and hire different rollers? Or 'redesign' their cigars? I think that you might just smoke other cigars in the future, and that's not a bad option :tu

No, but we all know that the responsible B&M's who earn and deserve our business will replace that plugged cigar free of charge with another that is (hopefully) not plugged. So would most factories if you happen to live close enough to be buying directly from them. :tu

There is a big difference between producing a design which some people don't like, and personally I quite like the design of the new iPhone, and a design which has a serious and intrinsic flaw at the hardware level. The new iPhone is the latter.

white_s2k 07-16-2010 07:33 PM

Re: iphone 4 just announced.
 
I know 6 friends who personally own an iPhone 4 (including my wife), probably 2 dozen friends online (from iphone apps, games, etc), 3-4 customers at work, and the 3 employees working at Best Buy Mobile yesterday when I went to purchase the wife's iPhone 4.

I've asked every single one of these people since the release of the iPhone 4 if they have had any problems making phone calls or notice bad signal strength when on the phone. Know how many people said yes? ZERO

And do you know why? Because all of the people running around complaining about how bad the phone is online and in real life, DON'T OWN THE iPHONE 4!!! Seriously! Listen to someone rant about this antenna problem with the phone, and then ask if they personally own one and if they are speaking from first-hand experience. I'd bet ya a fiver that 9/10 would say no.

If this was a huge problem across the board I think we would all be pretty pissed off that we spent $200-$700 on a phone that can't make calls! I am perfectly happy with Apple's decision today, my wife will get a free phone cover and her phone will CONTINUE to work just fine, like it did today and the day before.

KenS 07-16-2010 07:54 PM

Re: iphone 4 just announced.
 
Quote:

Originally Posted by mithrilG60 (Post 919029)
No, but we all know that the responsible B&M's who earn and deserve our business will replace that plugged cigar free of charge with another that is (hopefully) not plugged. So would most factories if you happen to live close enough to be buying directly from them. :tu

Yup, sort of like a ....



... wait for it ....



"full refund"!!

But would they also give you a pony? :D

mithrilG60 07-16-2010 08:06 PM

Re: iphone 4 just announced.
 
Care to explain exactly how expecting Apple to replace defective units with upgraded hardware as it becomes available instead taking the attitude of "either accept this band-aid for our defective hardware or return it and bugger off" is like wanting a refund and a pony too? I hate to break it to you but that's effectively what Steve Jobs announced today and it was a very arrogant attitude to take towards his customers. Apple dropped the ball on this device, period. While it's great that they're taking some measures to offer a solution to those customers who are affected by it, the real solution is to offer to replace the defective hardware.

That's what any reputable company that cares about keeping it's customers does. Offering a full refund instead of charging a restocking fee just let's people return your product. The people that take advantage of that offer are lost customers.... because they are highly unlikely to re-buy another iPhone on Jobs' announcement that the hardware problem has been "fixed". Seriously, I enjoy my iPhone 3Gs and think it's a great device and all but the whole "Apple mentality" of blindly accepting whatever His Jobs-ness throws out there just confounds me.


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